Italy enacts Directive 2011/83/EU on consumer rights
Italy enacts Directive 2011/83/EU on consumer rights (beating the term 13 december- by a whisker). Several changes will affect distance contracts (e.e. via web or telephone); among the most significant: 14 days for withdrawal from the contract (in favour of the consumer), enhanced information duties for the seller. The directive (english version) can be read here.